FAQ
1. What products do you sell?
We specialize in women’s dresses and clothing, including tops, skirts, casual wear, and outfits for special occasions.
2. Where do you ship?
We ship exclusively within the United Kingdom.
3. How much does shipping cost?
All items are shipped for free. There are no additional shipping fees for any product.
4. How long does it take to process my order?
Orders are processed within 1–2 business days.
5. How long will delivery take?
Standard delivery takes 2–4 business days to any location in the UK.
6. Can I return my order?
Yes! We offer 30-day free return shipping for all eligible products. Items must be in original condition and packaging. Customized items are non-refundable unless defective.
7. How do I return an item?
Contact us via email at pdsn.properties.ltd@proton.me or phone +44 1273 727767, and we will provide instructions and the return address.
8. How long does it take to get a refund?
Refunds are processed within 7 days after we receive the returned item.
9. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placing them. After that, your order will already be in processing or shipping.
10. How can I contact customer support?
You can reach us via:
Phone: +44 1273 727767
Contact form on our website